Captain Network
Retention is an operations problem, not a perks problem.
Predictable earnings, fair dispatch and a manager who answers the phone keep captains on the road.
Read articleInsights
The Top Delivery field journal.
Operations, workforce and market insight from running last-mile delivery across the MENA region - written by the people who do it every day.
Captain Network
Markets
Scaling across MENA cities without losing consistency.
Every city has its own traffic, regulation and rider culture. Here is how we keep the same captain quality from Kuwait to Cairo.
Read article Performance
What a 96% on-time rate actually takes on the ground.
On-time delivery is a lagging indicator of a hundred small operational decisions. We break down the ones that move the number.
Read article Operations
How we activate a captain in five days – and keep them moving.
Sourcing is the easy part. The real work is screening, onboarding and getting a new captain productive before the platform partner ever notices a gap.
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