Privacy Policy
Last updated: October 19, 2026
This policy explains how Top Delivery for Order Delivery (توب ديليفري لتوصيل الطلبات), Commercial Registry No. 21893 (“Top Delivery”, “we”), collects, uses and protects your personal data when you use topdeliveryeg.com or contact us. We comply with Egypt’s Personal Data Protection Law No. 151 of 2020.
1. Data we collect
- Contact data: name, phone number, email and message, when you use our contact form or WhatsApp.
- Job applicant (captain) data: name, phone, age, address, licence and vehicle details, and any documents you send, when you apply for a job.
- Partner and client data: company name, contact person and contact details, when you request our services.
- Usage data: IP address, device, browser and pages visited, collected through cookies and measurement tools such as Meta Pixel and Google Analytics.
2. How we use your data
- To respond to your enquiries and requests.
- To review job applications, contact applicants and complete hiring.
- To provide our services to partners and operate delivery fleets.
- To improve the website and measure the performance of our ad campaigns.
- To meet legal and regulatory requirements.
3. Sharing your data
We do not sell your personal data. We share it only with:
- Partner delivery platforms, to the extent needed to onboard a captain on the platform they work with.
- Service providers that support our hosting, analytics and advertising, such as Meta and Google.
- Government or judicial authorities, when required by law.
4. Cookies
We use cookies to run the site, measure traffic and improve our ads. You can disable them in your browser settings, which may affect some site features.
5. Data retention
We keep data for as long as the purpose it was collected for requires, or as long as the law requires. We delete data of unsuccessful applicants within 12 months of their application.
6. Data security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.
7. Your rights
You have the right to:
- Know what data we hold about you and receive a copy.
- Correct inaccurate data.
- Request deletion of your data.
- Object to marketing use of your data, or withdraw your consent at any time.
To exercise any of these rights, email us at the address below. We will reply within 30 days.
8. Minors
Our services and job applications are for people aged 18 and over. We do not knowingly collect data from anyone under 18.
9. Changes to this policy
We may update this policy from time to time. Any change will be posted on this page with a new “Last updated” date.
10. Contact us
Top Delivery for Order Delivery
Address: 18 Abdel Azim Salama St., 8th District, Nasr City, Cairo, Egypt
Email: info@topdeliveryeg.com
Phone: +20 128 428 8313